Talk to a person
Write to support@toa.fit or call (619) 851-8999. Both reach our team directly, and we reply within one business day.
- support@toa.fit
- (619) 851-8999
- TOA Performance Inc.
Every message and every call reaches the team that builds TOA.
What to include
Tell us what you were doing and what happened. If it is about early access, include the email address you signed up with. If it is about the product, tell us whether you are a coach or an athlete, because the answer is usually different.
Billing and refunds
Coach seats and prices are on the pricing page. Ask within 30 days of a subscription’s first payment and we refund every payment on it in that window, under our 30-day money-back guarantee. Paddle, our reseller and Merchant of Record, processes every payment and refund. To cancel, use the link in any Paddle receipt email or go to paddle.net, where Paddle also takes billing and refund requests.
Removing your details
If you have a TOA account, delete it in the app at any time. Cancel any paid subscription first; deleting the account does not cancel it. To remove an early access email address, write to support@toa.fit and we confirm when it is done. The full detail is in the privacy policy.
Security and privacy reports
Send anything you have found to the same address with the word SECURITY in the subject line. We will acknowledge it within one business day.
Most questions are answered before you write.
What is TOA?
TOA is the prep operating system. It holds a competitive bodybuilding contest prep from the first week to show day, for the coach running it and the athlete doing the work.
Who is TOA for?
Coaches who run contest prep, and the physique athletes they coach. If your season ends on a stage, TOA is for you.
What does TOA cost?
A coach seat is monthly and sized by your roster, from $49 for 10 athletes to $549 for 250. The athletes a coach has on their roster pay nothing. An athlete running their own prep pays $9 a month for Personal access. Every subscription carries a 30-day money-back guarantee from its first payment.
How do I get access?
Through early access. Add your email and you hold a place in the order it was received. When your place comes up, you get one email with your way in.
What happens to my email address?
It is stored with our email provider for one purpose: telling you when your early access is ready. We do not sell it, rent it or add you to anything else. Ask us to delete it at any time by writing to support@toa.fit. The full detail is in our privacy policy.
Who builds TOA?
TOA Performance Inc. builds it with coaches and athletes in real preps.
How do I reach a person?
Write to support@toa.fit or call (619) 851-8999. Both reach our team directly. We reply within one business day.
Early access opens in the order you sign up.
Early access is how you get into TOA. Leave your email and you hold a place in the order it was received. Sign up today and you are ahead of everyone who signs up tomorrow.
A confirmation now, and one email when your place comes up.
You leave your email
One field. No account and no card.
You hold your place
Your place is set when you sign up. It does not move.
You get your way in
When your place comes up, one email arrives with your way into TOA. Apart from your confirmation, it is the only email we send.